When you start a community outreach project, the first thing you need is a clear objective. Too many groups jump straight into activities without knowing what success looks like. A good objective tells you who you’re helping, what change you want, and how you’ll know you got there.
Ask yourself two quick questions: Who is the audience, and what problem are you trying to solve? If you’re working with homeless people in Richmond, VA, your audience is “homeless adults in Richmond.” The problem could be “lack of safe night shelters.” Write it down in one sentence: "Provide safe night shelters for homeless adults in Richmond."
Keeping it specific helps everyone on the team stay focused. It also makes it easier to pick the right activities later.
SMART stands for Specific, Measurable, Achievable, Relevant, Time‑bound. Take the sentence above and add numbers and a deadline. For example: "Secure 10 new beds in a night shelter for homeless adults in Richmond by the end of June 2025."
Specific – 10 new beds.
Measurable – you can count beds.
Achievable – research shows local shelters can add that many beds.
Relevant – addresses the shelter shortage.
Time‑bound – by June 2025.
When you write goals this way, you can see right away if they’re realistic or not.
Now you have a solid outreach objective that guides everything else.
Every task should link back to the goal. If your objective is to add beds, activities might include:
Never start a flyer campaign if it doesn’t move you closer to those 10 beds. That’s a waste of time and money.
Set up a tiny spreadsheet. Columns can be: Task, Owner, Due Date, Status. Update it weekly. The numbers you watch are:
Seeing these figures change every week keeps the team motivated and lets you spot problems early.
At the midpoint—say the end of March—step back and ask: Are we on track? If you’re at 4 beds, you need to speed up. Maybe a new partner can help. If you’re ahead, you might add a few extra beds for future growth.
Adjustments are normal. The objective stays the same; the plan changes.
1. Vague objectives like "help the homeless"—they’re too broad.
2. Goals without numbers—hard to know if you succeeded.
3. Adding activities that don’t match the goal—wastes resources.
4. Ignoring data—if you never check progress, you’ll never improve.
Fix these by writing one clear sentence, adding SMART details, and checking numbers every week.
A small NGO in Delhi wanted to increase school attendance among girls. Their original objective was "improve education." They turned it into a SMART goal: "Enroll 200 out of‑school girls in local primary classes by September 2024 and keep attendance above 85% for six months." They mapped activities (community meetings, transport vouchers, tutoring) directly to the goal, tracked enrollment and attendance weekly, and adjusted by adding more vouchers when attendance dipped. By the deadline they hit 220 enrollments and 90% average attendance. The clear objective made every decision easy to justify.
Use the steps above for any outreach effort—whether it’s shelter beds, school enrollment, or a health‑screening drive. A sharp objective keeps you focused, saves time, and shows donors that you deliver results.
Ready to write your own outreach objective? Grab a pen, fill in the template, and start planning the actions that will get you there.
Uncover what really drives community outreach. From empowering local voices to impactful change, see how outreach bridges gaps and sparks collaboration.
Read More